Shipping policy
Shipping Policy
Processing time
Typically, our handling times on orders will average between 1-2 business days. This time frame covers preparing and safely packaging the items in your order for shipment. We will contact you in the event, that the processing time would exceed this range.
Estimated shipping times
First-Class Mail® packages include tracking and are typically delivered in 2–5 Business Days. Priority mail® service includes tracking and delivery in 1-3 business days. The volume of mail fluctuates daily; therefore, delivery times are not guaranteed. All deliveries should be made by 5:00 p.m. local time Monday through Saturday. Unusual circumstances (such as traffic, staffing fluctuations, severe weather, natural disaster, changes in carrier route, etc.) can cause deliveries to be made after this time.
DOMESTIC SHIPPING-
We offer free domestic shipping through the United States Postal Service. We ship at our discretion using either First Class or Priority mail with signature confirmation and insurance to all addresses within the United States, unless otherwise specified at check out. The tracking number for your package will be automatically e-mailed to you upon mailing.
INTERNATIONAL SHIPPING-
We do not currently offer international shipping on this platform; however, we recommend that you visit our eBay store where we can ship all items internationally through the global shipping program. Please cut and paste or click on the link below.
https://www.ebay.com/str/treasuredgemstones
https://www.ebay.com/str/treasuredgemstones
LOSS OR DAMAGE DURING TRANSIT-
All packages are fully insured. In the event that an item is lost or damaged during transit, please contact us immediately and we will open a claim with our insurer.